Privacy Policy

This Privacy Policy applies to personal information collected through the Solagon LLC website, associated digital properties, and related communications. It does not apply to third-party websites or services that may be linked from our pages — those are governed by their own privacy policies.

For purposes of applicable privacy law, Solagon LLC is the organization responsible for determining how personal data is collected and used in connection with this website. Service-specific data processing obligations may also be defined in individual client contracts.

We take your privacy seriously. We do not sell personal information, and we are committed to handling your data transparently and in accordance with applicable law.

Depending on how you interact with us, we may collect the following categories of information:

• Contact details, including name, email address, phone number, company name, and job title.
• Inquiry and correspondence content submitted via contact forms, email, or direct communication.
• Technical and usage information such as IP address, browser type, device identifiers, and page activity.
• Cookie and analytics data used to understand site traffic, engagement patterns, and performance.
• Client-related business information required to scope, structure, or deliver contracted services.

We collect information directly from you, automatically through website technologies (such as cookies and server logs), and from third-party service providers that support our site operations and analytics.

We use personal information we collect to:

• Respond to inquiries, provide requested information, and communicate about our services.
• Operate, maintain, secure, and improve website functionality and the overall user experience.
• Analyze website traffic and engagement trends to improve content, design, and performance.
• Deliver contracted services, support client relationships, and manage project operations.
• Send occasional updates about our work, capabilities, or relevant industry insights — only where you have opted in or where permitted by law.
• Comply with legal obligations, enforce our terms, and protect our rights, your safety, and system integrity.

We do not sell personal information to third parties. We do not use personal information for automated decision-making or profiling in ways that produce significant legal effects.

We do not sell or rent personal information. We may share it only in the following limited circumstances:

• Trusted service providers that host, secure, analyze, or support the website and our business operations (e.g., cloud hosting, analytics, email platforms).
• Professional advisors such as legal counsel, accountants, or compliance consultants, where necessary and under confidentiality obligations.
• Regulatory authorities, law enforcement, or counterparties when required by applicable law, court order, or lawful governmental request.
• Successors in connection with a merger, acquisition, reorganization, or transfer of all or part of our business assets.

Service providers we engage are required to process personal information under confidentiality and security obligations consistent with this policy and applicable law. We do not authorize them to use your data for their own independent marketing purposes.

We use cookies and similar technologies to remember preferences, measure site performance, and understand aggregate traffic behavior. Cookies are small text files stored on your device when you visit our site.

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or alert you when a cookie is being set. Disabling certain cookies may affect site functionality or limit features.

Where available, you may also manage preferences through our cookie preference tools. Some browsers support Global Privacy Control (GPC) or similar signals; where legally required, we process qualifying signals as opt-out requests for data sharing or sale.

We may use third-party analytics providers to help us understand website interactions. These providers process data subject to their own terms and privacy notices, and we encourage you to review them.

We retain personal information for as long as reasonably necessary for the purposes described in this policy — including to fulfill requests, provide ongoing services, maintain business records, meet regulatory obligations, and resolve disputes.

When personal information is no longer needed, we take reasonable steps to delete, anonymize, or de-identify it in a manner consistent with our obligations.

We implement administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These measures are reviewed and updated regularly as technology and threats evolve. However, no system is entirely secure, and we cannot guarantee absolute security of data transmitted over the internet.

If you believe your information may have been compromised, contact us promptly at support@solagon.com.

Depending on where you live, you may have rights under applicable privacy law, including:

• Access — request a copy of personal information we hold about you.
• Correction — ask us to correct inaccurate or incomplete information.
• Deletion — request that we delete your personal information, subject to legal retention requirements.
• Restriction — request that we limit how we process your data in certain circumstances.
• Portability — receive your data in a structured, machine-readable format where applicable.
• Objection — object to certain processing activities, including direct marketing.
• Opt-out — opt out of the sale or sharing of personal information where required by law.

To submit a request, email support@solagon.com or use our contact page. We may need to verify your identity before processing requests to protect against unauthorized access. You may also designate an authorized agent where permitted by law. If we deny a request, we will provide an explanation and, where required, an appeal path.

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website. If you believe we have inadvertently collected such information, please contact us and we will take prompt steps to delete it.

If personal data is transferred across jurisdictions — including internationally — we take reasonable steps to ensure that appropriate safeguards are in place and that processing remains consistent with applicable privacy laws, including where required, the use of standard contractual clauses or other approved transfer mechanisms.

We may update this policy periodically to reflect changes in our practices or applicable law. Changes are posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.