A nonprofit website that helps people take part
A nonprofit site serves several audiences at once: people seeking help, donors, volunteers, and partners. Give each group a clear route from the homepage to the information they need. Do not bury the service details under broad mission language.
For donation pages, explain how funds are used and what a supporter should expect after giving. For volunteer pages, list the work, location, and next steps. Keep forms as short as the process allows.
Review the site with staff who answer questions every day. They know which details visitors keep missing and which pages are out of date.
